Terms and Conditions


  • Guests must not create noise which is offensive to occupiers of neighboring properties

  • This property is a dual residence with no share spaces. Excl. Carport and stairs to the property

  • Guests are responsible for ensuring that visitors comply with the House Rules.

  • The price charged is for domestic use and for the number of guests stated only.

  • Whenever you are absent from the Property, close all windows/doors to maintain security and prevent rain & water damage.

  • Smoking is not permitted indoors, please smoke outside, use ashtrays. Do not dispose of butts into gardens.

  • Pets authorization req by the owners and at their discretion prior to confirmation

  • No pets on furniture, beds, nor shower.

  • Damages and breakages must be reported as soon as possible. All damages will be paid for in full.

  • Keys that are not at the property on your departure will be charged $180 fee.

  • Owners reserve the right to terminate permission to occupy to evict from the Property, Guests/Visitors who refuse to follow these House Rules or who cause a nuisance.

Covid Policy


  • This booking has a Strict Non refundable Cancellation Policy

  • Cancellation if caused by the client. All money paid is not refundable unless the house is re-let for the entire period.

  • We will work with you to have the property rebooked for the entire time.

  • If a refund is made, due to the property being booked a $100 cancellation fee will apply. 

  • The refund will be paid after the final stay date. Please consider domestic travel insurance.

Reservations made after 14 March 2020


  • Reservations for stays made after 14 March 2020 will not be covered under our extenuating circumstances policy,

  • Except where the guest or the host is currently sick with COVID-19. COVID-19

  • Related circumstances not covered include:

  • Transportation disruptions and cancellations; travel advisories and restrictions; health advisories and quarantines; changes to applicable law; and other government mandates

  • Like evacuation orders, border closures, prohibitions on short-term rentals and shelter-in-place requirements. The host’s cancellation policy will apply as usual.

  • Our extenuating circumstances policy is intended to protect guests and hosts from unforeseen circumstances that arise after booking.

  • After the declaration of COVID-19 as a global pandemic by the World Health Organization, the extenuating circumstances policy no longer applies because COVID-19 and its consequences are no longer unforeseen or unexpected.

  • Please review the cancellation policy when booking and consider choosing an option that provides flexibility.

Covid Cancellation 


  • Terms and conditions as Per Bella Vista on Nara, and in some cases consumers might not be entitled to a full, or any, refund of their booking.

  • We will try to relet, re-book, for 12 months rather than refunds for cancelled bookings.